Delete your account

What deletion does

Deletion uses the same service as Settings → Security. It is not reversible from the product. You confirm by typing DELETE.

When deletion completes, it removes:

• The local account, profile, chats, and generated documents tied to it
• Visits where you are the clinician, including stored transcripts and clinical notes
• The Auth0 sign-in identity for that email, when Auth0 still has one

What can remain

• Security and audit logs. The account link is cleared, but a deletion record can still include the email address.
• Voice timing logs without the account id. Those logs are not transcripts.
• Patient records that only listed you as the clinician. They are unlinked, not deleted.
• Visits owned by another clinician that you only operated as a scribe. Those visits stay, and the operator link is cleared.

If the local account is removed and the sign-in identity cannot be deleted, deletion is incomplete. This page shows that error and does not say the account is fully gone. Support has to finish removing the sign-in identity.

Delete this account

Checking whether you are signed in…